Taking care of your health, becoming easier with just a click

New technologies are making our daily lives much easier and in all spheres of our lives. Such is its impact that, currently, we can take care of our health with a simple click. Yes, you no longer have to wait for them to pick up the phone from the hospital to close a medical visit with a specialist, for example, but you can do it directly through a mobile application.

Such is the case of the ‘MiQuirónsalud’ application, which the health group has made available to its patients with the aim of accessing multiple healthcare services from their computer, mobile phone, or tablet. Precisely, in the last year it has gained one million followers, already exceeding 7 million users.

Thus, new technologies have modified our relationship with specialists and health centers in terms of accessibility. We can now consult our results from different medical tests, consult specialists directly, we have the possibility of carrying out teleconsultations and not going to the hospital, for example.

You no longer have to wait for the result

In fact, before you had to wait days or even weeks until you knew the results of numerous medical tests. Now, at any time of the day and from wherever we are, we can check the results of our blood tests or an MRI that we have had, for example.

Through ‘MiQuirónsalud’, users can access their medical history and the results of the diagnostic tests performed, as well as request or modify appointments, receive alerts and reminders or maintain a direct relationship with their specialists without having to go to the query.

All of this gives the patient a greater role in the management of their health, while allowing the healthcare services to be adapted to the needs they have at any given time, especially taking into account that around 70% of the patients who come to the The Group’s healthcare network are users of the MiQuirónsalud portal.

Direct contact with the specialist

This better accessibility to medical services also translates into better quality and care for patients, in optimal patient monitoring, through this type of tools.

Thanks to its use, unnecessary trips to the hospital can be avoided, such as the ‘Request Immediate Consultation’ option, a 24-hour service that allows direct contact to be established ‘online’ with a specialist, via telephone or video consultation.

Furthermore, in the case of ‘MiQuirónsalud’, it has incorporated a ‘chatbot’ with artificial intelligence that asks the patient what the reason for their consultation is when they request an appointment in order to refer them to the most appropriate professional and propose prior tests if necessary. necessary per medical protocol.

On the other hand, several of the group’s centers offer doctor-patient care services electronically for many processes, including those related to dermatology, cardiology, endocrinology, allergology, assisted reproduction or medical consultations. pre-anesthesia, and monitoring of other pathologies (anticoagulation,…), among others.

At the same time, the patient can also provide their medical history through the portal before attending the consultation so that the doctor has the necessary information to decide on treatments and identify risk factors at the time of the consultation. Having this update of the patient’s history will also facilitate decision-making in case of emergency.

New features

Among the new functionalities that ‘MiQuirónsalud’ has incorporated this last year, an application that can be downloaded for free on Google Play or the Apple Store, those aimed at improving non-face-to-face care processes and self-management by the patients themselves stand out. .

A new ‘online’ self-admission system has also been progressively incorporated into all Quirónsalud centers, which allows you to attend the scheduled medical consultation without waiting. This system can be done from the mobile application or from the hospital’s information kiosks. Through any of these channels, the patient confirms when they arrive at the hospital and obtains their waiting appointment in consultation without having to go through any counter.

Thanks to the incorporation of new technologies, it can be easier for us to take care of ourselves. Technology has facilitated a change in the relationship between the doctor and the patient and favors greater interaction with specialists, but also faster care and better quality of care; and all this results in optimal monitoring of the patient and their disease.